(579) 378-8588
Book an appointment
Online store

Virtual consultation
(coming soon)

We support you from the comfort of your living room whenever appropriate, whether to answer your questions, assess specific clinical signs, provide follow-up care, discuss treatment options, or guide you toward the best ways to keep your companion healthy.

Contact us

Remote Pre-Triage & Health Screening

Weight Management Follow-Up

Vaccine Scheduling & Follow-Up

Tailored Nutritional Guidance

Parasite Prevention Plans & Advice

Visual Dental Assessment

Senior Dog & Cat Care Support

Virtual Wellness & Preventive Pet Care

Post-Operative & Healing Follow-Up

Your most commons questions

A virtual consultation is an ideal way to get prompt veterinary advice without the stress of travel for your pet. It allows for initial triage, helps determine if an in-clinic visit is needed, offers behavioral guidance, or provides follow-up care for ongoing treatments with a Velvet network veterinarian.
There is no limit on frequency. Telemedicine can be used whenever you have a non-urgent concern (such as a minor skin issue, nutrition question, or medication adjustment). It serves as a flexible complement to mandatory annual in-clinic physical exams.
You connect via a secure video call with a local veterinarian from your computer or mobile device. You discuss your pet’s symptoms and can use your camera to show specific areas or behaviors in real time. The vet evaluates the situation and guides you on the best next steps.
Choose virtual care for behavioral questions, dietary advice, post-operative follow-ups, or mild conditions (such as minor skin redness or mild digestive upset). If your pet is lethargic, experiencing difficulty breathing, or showing signs of severe pain, please go directly to one of our Montreal facilities.
Yes. They play a key role in preventive care by allowing you to quickly ask questions about hygiene, weight management, or senior pet care. Spotting a change in routine during an online consultation often makes it possible to take action before a condition worsens.
Set up in a quiet, well-lit room with a stable internet connection. Keep your pet close by (on your lap or on a table for smaller pets), and gather relevant information in advance: symptom history, recent diet, and current medications.
Absolutely. It is especially helpful for new puppy or kitten owners looking for training guidance, reviewing lab results received by email, or planning a diet transition. It serves as a practical, day-to-day support tool for you and your pet.